Terms and Conditions

WOOs, s. r. o., registered office at Brloh 12, 397 01 Drhovle, Czech Republic. Company ID: 05117810, VAT ID: CZ05117810. Registered in the Commercial Register maintained by the Regional Court in České Budějovice, Section C, File 27203. Contact email: info@rallytimer.eu. The provider is a VAT payer.

These Terms and Conditions (hereinafter "Terms") govern the mutual rights and obligations between the provider and the user when using the RallyTimer service. These Terms form an integral part of the contract for the provision of digital content concluded between the provider and the user.

"Provider" – the company WOOs, s. r. o., as identified in Article 1.

"User" – a natural or legal person who registers and uses the RallyTimer service. The user may be a consumer or a business entity.

"Consumer" – a natural person who does not act within the scope of their business activity or independent exercise of their profession (Section 419 of the Czech Civil Code).

"Service" – the cloud application RallyTimer provided as digital content within the meaning of Section 2389a et seq. of the Czech Civil Code.

"Subscription" – a time-limited authorization to use the service for a specific vehicle.

"Vehicle" – a competition automobile registered in the RallyTimer system to which a subscription is linked.

"Service Break" – a time period during a rally competition designated for service intervention on the vehicle.

RallyTimer is a cloud-based SaaS application designed for managing service breaks in rally competitions. The service includes:

a) Web administration – management of racing teams, vehicles, events, and service breaks. b) Progressive Web Application (PWA) – mobile access for mechanics and team members including push notifications. c) Android TV application – display of service time countdown on a large screen in the service zone. d) Push notifications – automatic alerts 5 minutes before planned arrival and upon changes to service breaks.

The service is provided as digital content within the meaning of Section 2389a of the Czech Civil Code (Act No. 89/2012 Coll.). An internet connection and a compatible web browser (Chrome, Firefox, Safari, Edge) or a device with the Android TV operating system are required to use the service.

The contract for the provision of the service is concluded at the moment of completing the user's registration in the RallyTimer system and confirming acceptance of these Terms.

The subscription contract for a specific vehicle is concluded at the moment of successful payment through the payment gateway. The provider shall confirm the conclusion of the contract by sending a confirmation and tax document (invoice) to the user's email address.

The user expressly agrees that the provider shall commence performance of the digital content contract immediately after the conclusion of the contract, i.e., before the expiry of the withdrawal period.

All content presented on the rallytimer.eu website is of an informative nature and the provider is not obliged to conclude a contract regarding the service. The provision of Section 1732(2) of the Czech Civil Code shall not apply.

The service is provided on the basis of an annual subscription at €59 including all taxes and fees per vehicle for a period of 365 days from the date of activation.

The price includes all service features without limitation: web administration, mobile PWA application, Android TV application, push notifications, and technical support via email.

The provider reserves the right to adjust prices for new subscriptions. A change in price shall not affect already paid and active subscriptions. The user shall be informed of pricing changes by email at least 30 days before the new prices take effect.

All prices are stated as final including VAT. Any bank fees for international payments shall be borne by the user.

Payment for the subscription is a one-time payment for the entire annual period and is due in advance. Payment can be made in CZK, EUR, or USD through the Comgate Payments a.s. payment gateway (comgate.cz).

Supported payment methods: credit/debit card (Visa, Mastercard), bank transfer, Apple Pay, Google Pay, and other methods available through the Comgate payment gateway.

Upon successful payment, a tax document (invoice) is automatically sent to the email address provided during registration. The invoice is issued in accordance with Czech Act No. 235/2004 Coll., on VAT, and Act No. 563/1991 Coll., on Accounting.

The subscription is activated at the moment the payment is credited to the provider's account. In the case of a declined or unsuccessful payment, the subscription is not activated and the user is informed of this fact.

The subscription does not auto-renew. The user will be notified by email before the subscription expires.

The RallyTimer service is provided as digital content within the meaning of Sections 2389a et seq. of Act No. 89/2012 Coll., the Czech Civil Code, as amended.

Technical requirements for using the service: a) Web application: modern web browser (Chrome 90+, Firefox 90+, Safari 14+, Edge 90+) with JavaScript enabled. b) Mobile PWA: smartphone with Android 8+ or iOS 14+ operating system and a modern web browser. c) Android TV application: device with Android TV 9.0 operating system or newer. d) Internet connection with a minimum speed of 1 Mbit/s.

The service is regularly updated and the provider ensures its compatibility with current versions of the above-mentioned operating systems and browsers. The provider is not responsible for the functionality of the service on outdated or unsupported devices and browsers.

The digital content is provided in accordance with the contract, free of legal defects, and the provider ensures its updates for the duration of the subscription.

The consumer has the right to withdraw from a contract concluded remotely within 14 days from the date of conclusion of the contract without giving any reason, in accordance with Section 1829 of the Czech Civil Code.

Given that the RallyTimer service is digital content delivered otherwise than on a tangible medium, the user acknowledges that pursuant to Section 1837(l) of the Czech Civil Code, the user cannot withdraw from the contract if performance has commenced with the user's express consent before the expiry of the withdrawal period and the provider informed the consumer before concluding the contract that in such case the consumer has no right of withdrawal.

By activating the subscription (making a payment), the user expressly consents to the commencement of service provision immediately after the conclusion of the contract and acknowledges that this results in the loss of the right of withdrawal.

If the user has not yet paid for any subscription (using only the free registration), the user may withdraw from the contract without any fees by sending a notice to info@rallytimer.eu.

The provider shall return any payments by the same method by which they were received, unless the parties agree otherwise. Refunds shall be made without undue delay, no later than 14 days from receipt of the withdrawal notice.

Registration with a valid email address is required to use the service. Registration is free and does not obligate the user to make a payment.

The user is obligated to: a) Provide truthful and complete information during registration. b) Keep login credentials confidential and not share them with third parties. c) Immediately inform the provider of any unauthorized use of their account. d) Update contact information in the event of changes.

Each user may have only one account. Creating duplicate accounts is prohibited.

The provider reserves the right to cancel or suspend a user account in the event of a breach of these Terms, after prior notification to the user's email address with a reasonable period for remedy (minimum 7 days), except in cases of serious breach threatening the security or integrity of the service.

The user undertakes to: a) Use the service exclusively for its intended purposes (management of service breaks in rally competitions). b) Not interfere with the technical infrastructure of the service and not attempt to circumvent security measures. c) Not misuse the service for distributing harmful content, spam, or other illegal activities. d) Not burden the service with excessive automated requests (scraping, DoS attacks). e) Comply with applicable legal regulations when using the service. f) Ensure that data about events, vehicles, and team members corresponds to reality.

Breach of these obligations may constitute grounds for immediate suspension or cancellation of the account without entitlement to a subscription refund.

All content of the RallyTimer service, including source code, graphic design, texts, logos, icons, and database structure, is protected by the provider's copyright and other intellectual property rights.

The user obtains a non-exclusive, non-transferable, and time-limited license to use the service for the duration of the subscription, exclusively for their own use within the scope defined by these Terms.

The user is not authorized to: a) Copy, reproduce, distribute, or otherwise disseminate any part of the service. b) Decompile, reverse engineer, or otherwise attempt to obtain the source code of the service. c) Rent, sublicense, or otherwise make the service available to third parties for a fee. d) Remove or modify notices of copyright or other intellectual property rights.

Content uploaded by the user (team logos, sponsor images, etc.) remains the property of the user. The user grants the provider a non-exclusive license to display this content within the service.

The provider processes personal data of users in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter "GDPR") and Czech Act No. 110/2019 Coll., on the Processing of Personal Data.

Data controller: WOOs, s. r. o., Company ID: 05117810, contact: info@rallytimer.eu.

Categories of processed personal data: a) Identification data: first name, last name, email address. b) Billing data: billing address, Company ID/VAT ID (if applicable). c) Operational data: data about events, vehicles, service breaks, team members. d) Technical data: IP address, browser type, device information (for push notifications). e) Payment data: payment transactions are processed exclusively by the Comgate payment gateway; the provider does not store payment card details.

Purposes and legal bases for processing: a) Performance of a contract (Art. 6(1)(b) GDPR): provision of the service, account management, technical support. b) Compliance with legal obligations (Art. 6(1)(c) GDPR): accounting, tax obligations. c) Legitimate interest of the provider (Art. 6(1)(f) GDPR): ensuring service security, fraud prevention, usage analytics.

Data retention period: a) For the duration of the contractual relationship (active account). b) Accounting and tax documents: 10 years from the end of the accounting period pursuant to Czech Act No. 563/1991 Coll., on Accounting, and Act No. 235/2004 Coll., on VAT. c) For the purposes of legitimate interest: maximum 3 years after termination of the contractual relationship.

Data subject rights: The user has the right of access to their personal data (Art. 15 GDPR), the right to rectification (Art. 16), the right to erasure (Art. 17), the right to restriction of processing (Art. 18), the right to data portability (Art. 20), the right to object (Art. 21), and the right to lodge a complaint with the supervisory authority – the Office for Personal Data Protection (www.uoou.cz).

Transfer of data to third parties: Personal data may be transferred to processors providing services necessary for the operation of RallyTimer – payment gateway Comgate Payments a.s., invoicing system iDoklad (Solitea, a.s.), hosting and database Supabase Inc. (USA, based on Standard Contractual Clauses pursuant to Art. 46(2) GDPR).

Requests regarding personal data should be sent to: info@rallytimer.eu. The provider shall comply with requests without undue delay, no later than within 30 days.

The provider commits to ensuring service availability of at least 99% on a monthly average (SLA 99%). The following is not included in the availability calculation: a) Scheduled maintenance, of which the user will be informed at least 24 hours in advance via email or in-app notification. b) Outages caused by third parties (hosting, payment gateway, internet providers). c) Force majeure circumstances (natural disasters, armed conflicts, power outages). d) Outages caused by the user's internet connection.

In the event of non-compliance with guaranteed availability (SLA) for a period exceeding 72 hours in one calendar month, the user is entitled to an extension of the subscription for a period corresponding to the outage.

The provider performs regular data backups at least once a day. In the event of data loss due to the provider's fault, the provider undertakes to restore data from the last available backup.

The rights and obligations of the parties regarding rights from defective performance are governed by the relevant generally binding legal regulations, in particular Sections 2389a–2389u and Sections 2099–2117 of the Czech Civil Code.

The provider is responsible to the user for ensuring that the service is free from defects during provision, i.e., that it: a) Corresponds to the agreed description and properties. b) Is suitable for the purpose for which a service of this type is normally used. c) Is provided with due professional care. d) Complies with generally binding legal regulations.

If a defect manifests within one year from the commencement of provision, it is presumed that the digital content was defective at the time of commencement of provision.

The user is entitled to file a complaint by email at info@rallytimer.eu. The complaint must include: a) User identification (name, email). b) Description of the defect and its manifestations. c) Date when the defect manifested. d) Requested method of resolving the complaint.

The provider is obligated to acknowledge receipt of the complaint without undue delay. The complaint shall be resolved no later than 30 days from its filing, unless a longer period is agreed.

In the case of a justified complaint, the user has the right to free removal of the defect. If the defect cannot be removed, the user has the right to a reasonable discount on the subscription price or to withdraw from the contract.

The provider is not responsible for defects caused by: a) Insufficient or poor-quality internet connection of the user. b) Use of unsupported devices or browsers. c) User interference with the functionality of the service. d) Force majeure circumstances.

The provider is liable for damages caused by breach of its obligations under these Terms and generally binding legal regulations.

The provider is not liable for: a) Damages caused by improper use of the application or incorrect data entry by the user. b) Internet connection outages in the service zone or elsewhere on the user's side. c) Decisions made based on data displayed in the application (arrival times, departure times, countdowns). d) Damages caused by data loss due to the user or third parties. e) Lost profits or indirect damages. f) Damages arising from the user's breach of obligations under Article 10 of these Terms.

The total liability of the provider is in all cases limited to the amount of the subscription paid for the current period of the respective vehicle. This limitation does not apply to damages caused intentionally or through gross negligence.

The user acknowledges that the RallyTimer application serves as a supporting tool and does not replace manual time checking and compliance with sporting regulations.

The subscription is concluded for a fixed period (365 days) and does not auto-renew. After expiration of the subscription, the service for the given vehicle is unavailable until a new period is paid. The user's historical data remains accessible for 12 months after the subscription expires.

The user may cancel their account at any time by sending a request to info@rallytimer.eu. The provider shall cancel the account without undue delay, no later than within 14 days.

In the event of account cancellation during a valid subscription, the unused portion of the subscription is non-refundable, given the nature of the digital service and the fact that performance commenced with the user's express consent.

The provider is entitled to terminate the contract with a notice period of 30 days in the event of: a) Serious breach of these Terms by the user. b) Repeated breach of user obligations even after prior notice. c) Discontinuation of the RallyTimer service.

In the event of discontinuation of the service, users shall be refunded a proportional part of the subscription corresponding to the unused period.

After account cancellation, the user's personal data shall be deleted in accordance with Article 12 of these Terms (with the exception of data whose retention is required by law).

The provider reserves the right to unilaterally modify these Terms. The user shall be informed of changes by email at least 30 days before the new Terms take effect.

If the user does not agree with the changes, the user is entitled to terminate the contract within 30 days of notification of the changes by sending a notice to info@rallytimer.eu. In such case, the user shall be refunded a proportional part of the subscription corresponding to the unused period.

Continued use of the service after the new Terms take effect constitutes the user's acceptance of their content.

The current version of the Terms is always available at rallytimer.eu/terms.

In the event of a dispute between the provider and a user who is a consumer, the consumer has the right to alternative dispute resolution.

The body for alternative resolution of consumer disputes is the Czech Trade Inspection Authority (ČOI), registered office at Štěpánská 567/15, 120 00 Prague 2, Company ID: 000 20 869, website: www.coi.cz. For online dispute resolution, the ODR (Online Dispute Resolution) platform available at: https://ec.europa.eu/consumers/odr/ may be used.

Consumers may also use the online dispute resolution platform pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council.

The provider recommends that users attempt to resolve the dispute directly with the provider via email at info@rallytimer.eu before initiating alternative dispute resolution.

These Terms and Conditions are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, as amended.

Any disputes shall be resolved by the competent courts of the Czech Republic. This does not affect consumer rights arising from generally binding legal regulations, including the consumer's right to file a claim with the court having jurisdiction at the consumer's place of residence.

If the relationship related to the use of the service contains an international element, the parties agree that the relationship is governed by Czech law, except in cases where this would lead to a reduction of consumer protection guaranteed by the law of the consumer's habitual residence (Art. 6 of the Rome I Regulation).

These Terms take effect on May 14, 2026.

If any provision of these Terms is invalid, ineffective, or unenforceable, this shall not affect the validity, effectiveness, or enforceability of the remaining provisions.

The contract including these Terms is archived in electronic form and is not accessible to third parties. The user shall receive the Terms in their current version by email upon registration.

Relationships not regulated by these Terms are governed by the Czech Civil Code and other relevant legal regulations of the Czech Republic.

Contact for all communication: info@rallytimer.eu.